How much does shipping cost?
We free delivery within Australia for all orders over $100. Orders under $100 will be charged a flat fee of $9.90.
How long will my delivery take?
Please allow 2-7 business days to deliver depending on your location.
How do I track my order?
When your order is shipped, we will send an email containing a consignment number and tracking ID. Simply follow the link in the email to track the delivery of your parcel.
Do I need to sign for the delivery?
For security reasons, a signature is required for all deliveries.
I've missed my delivery, what now?
If you're not present when the delivery arrives, a notice will be left at your address providing details of alternate delivery or pick-up arrangements. We will deliver the item to your nearest Australia Post location for pickup.
Do you ship internationally?
From this website you can make purchases for delivery to Australian postal addresses. We require correct and complete addresses, including a company name where necessary, and at least one contact telephone number.
Can I change my delivery address?
We process and pack your order as soon as possible. This means that your shipping address can only be changed if your order has not been processed by our team. To change your shipping address, please contact us as soon as possible.